In a press release associated with its participation at Mobile World Congress Skype has announced an expansion of its Skype Access service to include eight additional hotspot operators. According to the press release:

With one click, Skype users can connect to the Internet through a WiFi operator partner in over 500,000 hotspots around the globe including 500 airports, 30,000 hotels and numerous cafes, trains, planes, offices buildings, and convention centers.

Rather than paying costly per day or per hour Internet access fees, Skype Access allows you to pay per minute using Skype Credit to control your costs at rates starting at £.04 /€.05/$.06per minute [including VAT]. All you need is a connection to a Skype Access compatible hotspot and the latest version of Skype for Mac or Windows.

Skype has arranged for free use of Skype Access across Spain (including at this week’s Mobile World Congress) for the week of Feb. 14 to 18, 2010 (using CET time zone). It would be interesting to know how many iPhone users are making Skype video calls to/from their colleagues attending the conference and the resulting load on the WiFi network.

At rates as low as £.04 /€.05/$.06 per minute Skype Access over these operators appear to be offering significantly lower than the $0.19 cents per minute charged for using Skype Access over Boingo with its over 200,000 WiFi hotspots worldwide (Boingo’s continued participation as a Skype Access partner has been confirmed).

The new Skype Access provider partners include:

• BT Openzone – The UK’s largest WiFi hotspot provider with a network of two million hotspots
• Fon – The world’s largest WiFi network with over 3.35 million Fon Spots across the globe
• M3 Connect – WiFi provider in Germany with hotspots in many hotels, fairgrounds, airports and places like the German Stock Exchange
• Row 44 – Provides the world’s leading in-flight broadband platform to commercial airlines around the world
• Skyrove – WiFi hotspot solutions for Guesthouses, Hotels and Coffee Shops throughout South Africa.
• Spectrum Interactive – Specializes in offering WiFi for the travel and media sector including airports and hotels across the UK
• Tomizone – WiFi provider in Australia, New Zealand and the South Pacific
• Vex – Offers WiFi services in thousands of locations around the world including South America

Bottom Line: Whereas the rates for using Skype Access over Boingo tended to make it a “last resort” WiFi access service (while avoiding costly carrier roaming charges), Skype Access has become a more accessible and reasonable cost alternative to travelers worldwide. On the other hand, when at a specific location, you usually have only one choice for WiFi carrier. At hotels and airports it represents an alternative to “daily” charges for short term access sessions during a stopover or brief hotel stay. Most importantly the WiFi “Unregulated Stealth Carrier” experience is now available to Skype users at over 700,000 locations worldwide.

Related articles

• Skype Can Now Get You Access to 500,000+ Wi-Fi Hotspots (mashable.com)
• Skype buys a week of Wi-Fi for Spain (skypejournal.com)
• Skype launches global WiFi hotspot program (gizmag.com)

In the past I have written about how WiFi is becoming the de facto unregulated stealth wireless carrier; I have also mentioned Boingo as a service that provides significant convenience when on the road, with its 125,000 access points at airports, hotels, restaurants, coffee shops and other public locations worldwide.

Over the past year Skype has added Skype Access as a feature of the latest versions of both Skype for Windows (4.2) and Skype for Mac (2.8) which provides another WiFi access option at the same 125,000 Boingo access points. It’s what I would call a “last resort” option in that its convenience also comes at a premium price starting at over $0.20 per minute. Obviously it is limited to work over PC’s, whether Windows or Mac.

Today there is a new option for Apple iPad/iPhone/iPod Touch owners only: purchase “Boingo WiFi Credits” via the Apple App Store. For $1.99 you get one hour of iPad, iPhone (or iPod Touch) connectivity over WiFi. Ideal for those who do not have a Boingo mobile account but occasionally need WiFi access at an airport or hotel to make a Skype or Truphone call. From the press release:

Consumers can purchase the $1.99 Wi-Fi credits in advance or at the time of connect simply by confirming the purchase using their iTunes account login. The credits can be redeemed for 60 consecutive minutes of Wi-Fi access at a single Boingo hotspot, and can be used at any of the more than 125,000 Boingo hotspots worldwide.

Apple mobile device owners can purchase as many credits as they want. Those users who buy credits in blocks of ten will be rewarded with an additional free credit.  The credits are good for up to one full year after purchase.

Available under “Boingo WiFi Credits”, initially on the U.S. and Canadian Apple App Stores. An interesting alternative for those who do not need the ongoing access available through Boingo’s Mobile WiFi offering.

To summarize the various Boingo offerings:

• For PC’s: Boingo Unlimited Americas, Boingo Global (subscriptions) or Skype Access (occasional use)
• For iPad, iPhone and iPod Touch:  Boingo Mobile (subscription) or Boingo WiFi credits (occasional use)
• For all other WiFi enabled smartphones: Boingo Mobile (subscription).

Bottom Line: one more option to connect via unregulated wireless access.

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Three weeks ago Skype made available the “Gold” release of Skype 4.2 for Windows. In the interim I have had the opportunity to experience many of its new features, several of which I have found improve the call experience in somewhat subtle but very beneficial ways.

Call Quality Indicator

This is what I have found the most useful new feature; it simply provides quick access to determine the conditions under which a call is being made. Before a call you can check your audio/video setup; click on “Check Settings” to bring up the device bar; click on a device to check that each of the mic, speakers, webcam (only if the Contact has a webcam) and computer speed are appropriately configured for making a call.

During a call you can continue to track call quality in the Call Bar; the network quality indicator on the right will also become active:

Should network connection conditions change the network quality indicator will turn orange or red and the number of bars will reduce. If you get a red exclamation mark you have a serious issue with your setup that most likely needs to be addressed. (The call in this case was to Skype Test Call; thus the gray “video” icon as Skype Test Call does not have a webcam.)

Note also that, at the end of every call, there is an opportunity presented to report on call quality. Responding, especially with less than best quality calls, certainly helps Skype to get a statistical handle on their performance.

But there’s one other unannounced feature associated with the Call Quality Indicator; click on the drop-down arrow to the right of the volume control in the Call Bar and you’ll find a menu that can lead to assistance with call diagnostics.  Select “Call Technical Info” and a separate window will open up with a wide range of diagnostic information including the other party’s SkypeID, codec being used, jitter, packet loss information and, for some calls, the version of Skype being used by the other party. Some of this information has been readily available in previous 3.x versions of Skype; however, in earlier versions of Skype 4.x it always operated in a “flicker” mode which made it difficult to read. Only a portion of the information available is shown here; the “24000” sample rate means the call is taking full advantage of the 12KHz audio bandwidth supported by Skype’s SILK codec.

Skype Access

Skype Access was first introduced on Skype for Mac 2.8; now it’s available in Skype for Windows 4.2. When you enter a WiFi zone supported by Boingo (there are over 100,000 125,000¹ worldwide with the SSID’s shown at this link), a window will pop up indicating that Skype Access is available (simply by having the appropriate client on your laptop). While it’s not exactly the least expensive way to connect to the Internet (including Skype) via a WiFi access point, it does come in handy for those 15 to 30 free minutes during airport stopovers or in “urgent” situations where there is no other alternative.

(Full disclosure: the author has a Boingo account which is available at the same locations as Skype Access as it has proven to be a cost saver at hotels that have the alternative of an expensive daily fee or using Boingo. On the other hand even at these locations, the Skype Access window will pop open.)

From time-to-time Skype has a Skype Access promotion; one is occurring the weekend during which this post was published; the promotion offers free Skype Access from 00:01 GMT Saturday, March 20 to 23:59 GMT Sunday, March 21, 2010 (extended to 23:59 Monday, March 22 in the U.K. to assist travelers stranded by the British Airways labor disruption).

Ready for HD Video

Ready, yes, but we’re not there yet; the HD webcams equipped for this feature will not be available until later this spring. However, I have received some test calls demonstrating that Skype 4.2 for Windows does support HD Video calling using appropriately compliant Skype-certified HD video cameras from FreeTalk and faceVsion. To the right is captured a frame from a test call using a faceVsion camera; below is the call diagnostic information from a recent test call using a prototype FreeTalk webcam – 1280 x 720 is the key parameter indicating HD Video support. (Once again, these webcams will only be available later this spring on the Skype Store). That we are all going to love the experience of these HD Video calls is all I can say at the moment. Note the reference to the H.264 video codec that is embedded in the webcam; the associated video compression is done on the webcam itself to reduce the load on the host PC’s CPU during a call and the associated network bandwidth requirements.

Update: While the FreeTalk webcam call reported above was made Tuesday, March 16, Jason Harris reports on an HD Video call from Andy two days later using the same webcam in Coming Soon: High Quality Skype Video Calls With Everyman HD. (I did not want to embarrass Andy by showing the details of his facial stubble in the one frame that I captured during our call; recall that many actresses were wary of HD video when first introduced as it could show intimate details of facial blemishes. I’m sure the make-up industry has compensated by now.)

Call Transfer: Simply stated, Call Transfer, a popular feature of many Skype 3.x versions, has finally re-appeared in Skype 4.2 for Windows.

Brower Toolbars: Since the release of Skype for Windows 3.0 a Skype Toolbar icon for Firefox was available; concurrently there has also been available a Skype Toolbar for Internet Explorer. Basically it uses a Phone Number Recognition algorithm to locate phone numbers within a web page and Skype-enable them (essentially a Click-to-Call using Skype or SkypeOut). With Skype for Windows 4.2 this feature has finally become stable within Firefox (full disclosure – the author has been an external beta tester for this toolbar). In a subsequent post I’ll discuss how it can also be used to Skype-enable Skype contact names within a web page. Suffice it to say it has become a very handy tool, especially with telephone directory services.

Additional features: The release notes for Skype 4.2 also list several less significant but helpful changes that assist with the user call experience. For instance:

• The video call button remains available even if there is no webcam detected
• Improvements in video quality in low bandwidth conditions
• Improved contact importers, including from GMail, Facebook, Hotmail and Outlook

But it’s still not “perfect”. The Release Notes and Release Notes Document include details of not only improvements and bug fixes but also a list of known issues that the Developer team continues to assess and track down. But there’s one 3.x feature for which I still would like to see support in 4.x – namely Skype Public Chats.

Bottom Line: With three weeks of usage, Skype 4.2 for Windows definitely brings an enhanced user experience, especially with respect to providing diagnostic information to help with call quality issues. Skype Access opens up one more option for road warriors to have Internet access for short sessions at airports or ‘’urgent” situations where no other option is available. And we still have to wait a few weeks for the webcams that will support HD Video support, setting new standards for video calling, but the final outcome will be well worth the wait.

Of course, now that I have a MacBook Pro as my primary laptop, I have joined those asking when the equivalent features (Call Quality Indicator and HD Video calling) will be available in Skype for Mac².

¹Shortly after publishing this post I received my monthly email advising me that Boingo is now supporting 125000 access points worldwide.
² I can continue to use Skype for Windows on my desktop PC or via Windows 7 running as a virtual PC on Parallels for Mac.

Full disclosure: In Store Solutions, producer of the FreeTalk HD Video webcams, has become a client of Denali InterConneXions, publisher of Voice On The Web, building on the author’s previous business development experience with establishing partnerships that can assist with the promotion of a primary vendor’s offerings. A more complete statement will follow shortly.

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Over the past several months I have written three posts about WiFi’s ever-increasing role as a complement to the wireless carriers:

• WiFi: The Real Threat to the Mobile Carriers
• Is WiFi Becoming the Unregulated Stealth Carrier of the Future?
• Traveling in a Bipolar Mobile Mode

Basically, in my recent travels I have found that WiFi access is becoming more readily available at home, in the office and, as I travel, in hotels, airports and restaurants. Especially when in countries where roaming charges can be excessive, I seek out WiFi access points when on my BlackBerry and iPhone to minimize roaming expense for data.

Now that Apple is allowing VoIP over 3G, this strategy will become even more critical when using the Skype and Truphone applications for the  iPhone where the conversation uses VoIP technology over the data channel. While my home network data plan has sufficient monthly capacity for making these calls from within Canada, I’m not sure I want to be paying $1/MB when roaming in, say, the U.S. for a Skype call.

Brough Turner has built up an immense wealth of knowledge about Internet infrastructure and wireless carriers, not only from the technology perspective but also the business implications, including costs. He has recently published a post, WiFi Offload, not Femtocells, where, while postulating that Femtocell technology is too complex and costly become mainstream, he supports his argument by pointing out the business reasons for relying on WiFi as a primary “carrier” for wireless:

• “most mobile data is destined for the open Internet, not for someplace on the mobile operator’s network” Apparently 96% to 99%. Yet, relative to a direct broadband Internet connection, it’s much more costly per user (and more complex) for a wireless carrier to provide the tower and backhaul infrastructure required to connect a mobile phone to the Internet.
• “the primary sources of mobile data demand are laptops, notebooks and smart phones”. It’s become reality that most mobile devices these days support WiFi in addition to 3G/LTE/4G. And the iPad is a “data only” device. Demand for wireless connections will continue to grow rapidly; carriers need to look at the cost of new towers vs encouraging installation of WiFi access points (for which they have zero cost if the subscriber installs the access point).
• “WiFi access points cost less than femtocells” When end users can set up a WiFi access point for around $100 whereas the carriers’ towers can run $1MM to $2MM per tower and require a backhaul Internet link, it is actually to the carrier’s capital cost advantage to support the build out of WiFi access points, whether private (home, office) or public (hotels, restaurants, airports, etc.).
• “WiFi access points are showing up everywhere”. Yep, see the posts referenced above.

Three instances where WiFi has “bailed me out” recently:

• On both my January trips to CES and IT Expo, I had set up voice roaming with Rogers. Just one complication – over 80% of the calls I received, via roaming partner AT&T, had such poor call quality I had to ask the party to hang up and call them back. But when I called them back it was using Skype for iPhone over WiFi connections to have a more than acceptable call quality. AT&T simply failed, big time.
• At one recent hotel the hotel wanted to charge $14.95 per day per PC or smartphone for a WiFi connection. However, the hotel chain involved also had an arrangement with Boingo. Once I got the Boingo availability reminder I simply upgraded my mobile Boingo plan to a combined plan at $17.95 per month, connected my laptop, BlackBerry and iPhone and bypassed the hotel charges. As a bonus, I was also able to use the plan while waiting for my flights at two airports, amongst other Boingo-supported locations.
• During my trips to Spain last fall I ended up in situations where no public carrier access was available but there was WiFi access – once in an office with no 3G signal and once in a hotel in an ancient building with WiFi but no landline phone. Once again in these situations WiFi was the path to get data and Skype for iPhone or Truphone was used for voice calls.

The Bottom Line: Brough says it best in answering his own question “What should an operator do?”:

Mobile operators need to focus on providing bundles of connectivity, not on whether its 3G/4G or Wi-Fi. They should be encouraging Wi-Fi offload by bundling “free” public Wi-Fi access with their mobile data plans.

In the long term, it’s likely most mobile data bytes will go over Wi-Fi.  The 3G/4G network is still necessary to provide a backup path when no Wi-Fi is available. Mobile operators who recognize this can still come out on top, if they focus on facilitating connectivity for their customers regardless of the technology involved.

Note to Rogers: while Andy makes great use of UMA from T-Mobile’s @Home service during his overseas travels, Canadians would appreciate the same level of support for Rogers’ UMA-based services, which are currently limited to access from WiFi hotspots within Canada.

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The past six months, with three trips to Europe, have given me the opportunity not only to experience roaming on European 3G wireless services but also the strategies and alternatives that allow me to minimize roaming charges while traveling with both a BlackBerry and iPhone. A key to the achieving this goal lies in the support available for WiFi access points in hotels, restaurants, airports and at conferences that provide robust, scalable WiFi support. But the question outstanding is why would I use both devices? The answer lies in the applications and content.

While one can theorize academically about various low cost scenarios and one attempts to use WiFi wherever feasible, in actual travel, you need access to some form of wireless service wherever you may be. For instance, if lost in a city where you don’t speak the language, Google Maps can often help get you sorted out quickly. Or find the nearest restaurant district (was a big help in Paris, for instance). But you need wireless carrier access to use these services.

So what measures can I recommend?

First step: buy an International roaming package from the home wireless carrier. Over the summer Rogers introduced European roaming packages; here’s the comparison:

The good news about these packages is that the per MB and per minute charges remain the same for any overage over the minimum expenditures. The bad news is that roaming charges are still “huge” compared to the $0.03/MB or approximately $0.10 per minute paid when on my home Rogers network. U.S.-based users should check with their “home” carriers to see if similar plans are available. Rule of thumb and current reality, however: roaming charges remain the last ultra-high margin service for wireless carriers.

So, while relatively expensive, these packages are helpful when away from a WiFi access point; however, as mentioned above, the real saving comes when you set up for using WiFi wherever possible. (In addition I encountered a couple of situations where 3G coverage was weak or non-existent; in these cases access to WiFi became essential.)

Second step: ensure you have installed both Skype and Truphone on your iPhone; you can then make voice calls from WiFi access points at prevailing Skype or Truphone rates. For instance, Skype-to-Skype calls are free while SkypeOut calls are based on using either a Skype Calling Plan subscription or Skype credits.

Third step: buy, at a minimum, a Boingo Global Mobile plan; while WiFi in hotels and restaurants is usually free or has a daily charge, Boingo Global Mobile provides access in over 70 countries at airports and often at hotels where, otherwise, you would pay a daily fee that is usually more than Boingo Global Mobile’s monthly charge.

Fourth step: put the iPhone in Airplane mode but with WiFi access turned on. In this way, no voice calls are received via a wireless carrier; also the iPhone specifically requires proactive user permission to roam on data – leave this turned off. But the iPhone applications, including Skype and Truphone, can all be used when attached to a WiFi access point. (Note: I do not give out my iPhone voice number but do use it for various tests; Google Voice is not yet available in Canada to provide multi-smartphone calling.)

So here is where I use each device:

BlackBerry Bold 9000: email (both BlackBerry email and GMail), BlackBerry Messenger 5.0, Google Maps, SocialScope – still the most comprehensive Twitter application on a smartphone; SlingPlayer Mobile for BlackBerry. Keep in mind that BlackBerry is overall more efficient for handling data due to the data compression provided by the BlackBerry Network Operations Centre architecture for managing data traffic. This ongoing wireless data compression feature is a major reason why I prefer BlackBerry for services such as Google Maps or downloading/uploading pictures in SocialScope as opposed to the iPhone when on a 3G wireless carrier network.

iPhone: main application is Skype, followed by Truphone. Very handy for making calls back to North America from hotel rooms or lobbies, restaurants as well as offices and conferences supported with WiFi access. (But you must have the relevant application open to receive calls and receive/send chat messages.) Other preferred applications include the Safari web browser (faster and more versatile than BlackBerry’s) and Facebook (which has a richer user experience than on BlackBerry) and a few applications that are unique to iPhone. Also comes in handy if the BlackBerry battery has died and I need immediate access to, say, GMail or a browser.

Bottom line: the feature that continues to dominate my preference for BlackBerry over iPhone is the keyboard; it’s a real time two-way communications device whereas the iPhone, with its superior browser capability, continues to be an information delivery device but works best for one way communication. My use of its touch screen keyboard tends to be limited to entering user names and passwords.

A few comments:

• There’s one major application missing on the BlackBerry – with its full multi-tasking capability the BlackBerry is ideally suited for Skype as a VoIP client. One can have real time chat sessions continue in background while using other applications; we experienced this with iSkoot but at this point one would expect to have seen the Skype for BlackBerry that was announced by Skype around the time of last spring’s launch of Skype for iPhone. And now that Skype for Symbian beta supports both 3G and WiFi and the FCC is supporting for “net neutrality”, the “carrier-support” argument for avoiding VoIP clients over WiFi on the BlackBerry no longer holds water. In fact, Rogers has made it clear that they have no issue with running Skype over 3G networks. Let’s hope that Skype and RIM can get the act together such that we can see a product introduction early in 2010.
• On my most recent trip I only bought the 15 minute voice package; with BlackBerry Messenger and SocialScope (for Twitter) available I found little need to make voice calls while in 3G only mode. Skype on my PC at hotel rooms and conferences as well as Skype and Truphone over iPhone addressed 95% of my voice calling needs. (Now, if I could just learn how to order a taxi in Spanish!)
• I realize most smartphone users will only have one phone. I present this post simply to provide an overview of my experience using both these devices while optimizing my roaming experience when traveling out of the home country. I need to have both devices due to not only their popularity but also the different content exchanged and user experiences for each smartphone.

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Earlier today, Skype released to its Mac users Skype for Mac 2.8, following two beta releases over the past seven months (here and here). To summarize its feature set:

• Includes Skype’s SILK codec, offering not only 12KHz audio bandwidth for clearer voice calls but reduced Internet bandwidth demands. Effectively with this release SILK calls can be cross-platform between Skype’s Windows 4.x and Mac 2.8 clients.
• Screen sharing: using the Skype video channel, Skype’s screen sharing feature allows a user to share a portion or all of his/her desktop with one other party. No, it’s not a threat to Skype’s partners offering managed multi-party web conferencing services. Once again it’s simply an additional communications mode supporting a one-to-one Skype voice and/or chat conversation. Since it uses Skype’s video channel, it does not work during a Skype video call; nor can the call involve more than two participants. But three comments, having now used this feature several times in both Skype for Windows 4.1 and Skype for Mac 2.8 beta:
  • It’s very handy for complementing voice and chat conversations; simply click on the desktop sharing icon and the other party sees (a portion of) the desktop in his/her Skype client – but it can be expanded to a separate window or full screen.
  • It does allow sharing of streaming video services, such as YouTube, running on the desktop
  • It’s really driving awareness of the potential to do screen/dekstop sharing to a much broader user base than any of the web conferencing services have reached. These services see Skype video as an awareness generator for the potential of managed, multi-party desktop sharing services.
• Skype Access: if you’re on the road and desperate for an ad hoc WiFi connection, Skype Access provides per minute access services via Boingo. But if there is no free service in your hotel, restaurant or coffee shop and you don’t already have a Boingo account, then it becomes an alternative when you really need to connect. Charges are made against your Skype credits.
• Other new features now available to all Skype for Mac users include:
  • Follow friends’ and your own Mood Messages through a Mood Message chat session
  • Create “notes” for each of your Skype contacts – useful as a very basic customer relationship management tool, for instance.
  • Prioritization of your concurrent chat sessions in the Chat window; especially useful when you have more than ten concurrent chat sessions going.
  • Quick Add for adding contacts to a chat session; simply type a name into the Quick Add search bar and it’s there. A feature I hope we can also soon see in Skype for Windows.
  • Hidden avatars for incoming contact requests. Peter Parkes says it most discretely: “A small minority of Skype users have profile pictures which others may find unpleasant, and so they’re now hidden by default in contact requests.”

Amongst PC platforms I find Skype is most intuitive and most easily accessed via the Skype for Mac client; these features certainly enhance the management and versatility of options during Skype conversations.

Other posts:

• Peter Parkes, Skype for Mac blog: Skype 2.8 Gold for Mac out now.
• Raul Liive, Skype Garage, thanks the volunteers who translated Skype for Mac 2.8 into multiple languages.
• Release Notes for release build 2.8.0.659

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Having just come out from behind the rocks of West Virginia and spent all yesterday traveling, I arrived home to find that it has been confirmed that Skype will be launching an application on the iPhone tomorrow. The major point coming out of the announcement, aside from the conversation feature set, is that Skype for iPhone will require WiFi access to the Internet. A masterful stroke on Skype’s part, especially after my experience over the past ten days that involved 3200 km of driving, mostly on U.S. Interstates, and nine nights of lodging. Some key bullets to back this up:

• AT&T is just not a reliable 3G wireless network – full stop. I have reported on this previously involving trips to California and Nevada; Om confirmed it recently when he switched from iPhone and BlackBerry Bold on AT&T to Blackberry 8900 Curve on T-Mobile.
• When the best I can find is one bar (and not always) at a major tourist destination with over 2 million visitors per year, Skype could not rely on AT&T to deliver anything close to the current experience Skype and iSkoot are having on the 3 networks in nine countries.
• T-Mobile actually had more bars than AT&T on Hilton Head Island but only two at best; of course an iPhone will not work over T-Mobile.
• AT&T coverage along the Interstates varied from zero to full 3G, but with the latter only near major cities (as to be expected). It was the intermittent 2G/EDGE coverage along the Interstates that was very frustrating. (I can drive along Ontario’s major freeways with no service interruptions, whether 2G or 3G.)
• WiFi access points are becoming pervasive. Every hotel along the route was advertising high speed Internet connectivity (usually WiFi); most restaurants also had WiFi access, including one at a New York State Thruway rest stop. Our primary lodging had individual access points for each unit.
• I used my Boingo account at one overnight hotel for access without a hotel WiFi charge.

My WiFi experiences during the week (all at no additional cost):

• the major connection for both my Windows laptop and MacBook at our accommodation
• Making Skype video and voice calls from the Mac Book
• Downloading and installing the final release of SlingPlayer Mobile for BlackBerry
• Updating iPhone applications
• Following an NHL hockey game of interest via SlingPlayer on my BlackBerry Bold using my NHL Center Ice cable subscription
• Making Skype calls and PSTN calls via Truphone for iPhone (but with echo cancellation issues on the Skype call and termination issues when calling the PSTN).
• With Boingo, avoiding additional WiFi charges at one of our overnight stops during the trip down.

Not only did WiFi make these applications possible; there were no (Rogers) roaming charges for a Canadian traveling in the U.S. At $6/MB (and when I had an AT&T signal), I limited my use on wireless GSM networks to checking GMail headers, following Twitter via SocialScope and, during our trip home, finalizing a hotel reservation as we neared our overnight destination (and this exercise involved waiting for coverage at some points as we traveled along the I-79 through West Virginia’s mountains).

Boingo will be a major benefactor of this trend; their relationships with major hotel chains, airports and restaurants contribute to this trend and provide an account that minimizes charges. Having clients on Macs, Windows PC’s, Nokia smartphones and, currently in alpha phase, BlackBerry again improves the user experience making the technology transparent to the calling protocol.

One difficulty continues with WiFi: access at high usage locations such as conventions where capacity limitations come into play.  Ultimately it reinforces that WiFi still needs to address scalability issues.

Bottom line: WiFi is stealthing its way significantly into the wireless picture for fixed point access to the Internet by road warriors. Of course its speed and robustness features are additional benefits.

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Skype Access, where a Skype user can go to any Boingo WiFi access point and use Skype Credits to pay for Boingo service on a “per minute” basis via Skype Credits, has so far only been available via Skype for Mac 2.8 beta launched in early January. However, as a St. Patrick’s Day present, Skype announced that they would give away 10,000 free minutes of Skype Access for one week from March 17 to March 23 00.00 GMT. Skype will pick up the first 30 minutes of an individual user’s session under this promotion.

Having failed, shortly after launch in early January, to get Skype Access to work at a local Starbucks, where Bell Mobility has a partner agreement with Boingo, I returned to the same Starbucks (Streetsville in Mississauga, Canada) this afternoon. I can now report that, on launching Skype for Mac 2.8 beta on a MacBook, Skype Access was immediately recognized and a WiFi session commenced.

During this time I successfully made an excellent quality Skype video call to Dan York where the technical specs showed the video to be 640 x 480 @ 15 fps (or slightly greater – recall that Mac webcams do not meet the 30 fps network transmission specifications required for Skype High Quality Video). At 25 minutes I was warned that I only had five more minutes to use Skype Access free; while I certainly went beyond five minutes, I do not see any charges against my Skype Credits when looking at my call history.

Using WiFi at a Canadian Starbucks (provisioned by Bell Mobility) now gives me five options for acquiring WiFi access:

• Skype Access (~C$0.23 per minute using Skype Credits)
• Bell Mobility (C$0.15 per minute via credit card)
• Bell Mobility (C$0.15 per minute charged to my Rogers Wireless account)
• Starbucks Card (free for up to 2 hours daily provided you have used your Starbucks card in the previous 30 days, also available over AT&T in the U.S.).
• Boingo (~C$11.50 per month, suitable for road warriors, provides unlimited access at thousands of North American locations)

Obviously Skype Access is a service that one would use as a last resort in attempting to make WiFi access. For instance, need a quick email check or browser lookup while in an airport waiting room or at a Starbucks between meetings on the road, Skype Access becomes a convenience. Definitely not a service I would use for a two hour meeting requiring Internet access at a Starbucks in Canada.

I also took the opportunity to check out Boingo’s access services. When I booted the MacBook, I immediately received notification that I was at a Boingo access point. Turned on my iPhone with the Boingo client installed; once again I was able to make a connection. However, this required me to navigate through three or more Bell Mobility “login” pages on the iPhone – including having to re-enter my Boingo login data at one point – tedious but I was eventually connected.

I then attempted to access Boingo WiFi on my BlackBerry Bold. Once again the new alpha Boingo client for BlackBerry recognized I was at a Boingo access point; however, i was not able to login successfully. A report is forthcoming to Boingo contacts but I also have reason to believe there is an issue with the BlackBerry WiFi access algorithms on my older, but most recent Rogers, version of BlackBerry firmware in this case.

The key point here is that WiFi access for road warriors is continuously expanding, not only in terms of number of locations but also variety of service options available, even at one location. And Boingo, whose story I have followed since its launch in 2001, continues to expand not only its locations but also the platforms supported.

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