Tag Archives | business processes
Skype Journal Interviews Josh Silverman: The Way Ahead – Righting the Ship

Skype Journal Interviews Josh Silverman: The Way Ahead – Righting the Ship

By on September 17, 2008

This is the second in a series of posts resulting from in interview last Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about the key issues Josh found necessary to address and establishing a framework for employee motivation and empowerment. Over the past couple of years I have written many [...]

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Skype

By on January 28, 2008

Skype, a business unit of eBay, is the world’s pre-eminent Internet conversation service providing the ability to have free voice, text and/or video conversations worldwide with other Skype users. In addition Skype provides low cost voice connections to virtually any landline phone worldwide as well as mobile phones in North America (U.S. and Canada). It [...]

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The “No Hardware” Movement Continues: SightSpeed Offers Video Communications Services for Business

By on November 12, 2007

A major trend in the late 1990′s was the emergence of enterprise grade Customer Relationship Management offerings that not only required IT support but also significant investments in server hardware and business process engineering. However, 1999 saw the launch of a different scenario for CRM, namely a hosted service, Salesforce.com, where even the smallest business [...]

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