Check out the statistics that arose out of last week’s panel discussion: Skype call information; Skype for TV – coming soon to a family room near you and the change in Skype’s employee per lawyer ratio over the past year. My previous post, Skype: Evolution from “Wildly Popular and Deeply Troubled”, covered a recent panel [...]
Skype Performance Update: Interesting Statistics
Whither Skype Extras II? – Skype for Windows 5.3 Hotfix and The Survivors
Two weeks ago in the post, Whither Skype Extras Today? Withered?, I asked for a clarification about the status of Skype Extras. Today Skype announced a HotFix that effectively removes access to Skype Extras although it shows up, greyed out, in the Tools Menu. Go to Help | Check for Upgrades. In Windows Task Manager [...]
PamFax 3.0 – Free Faxing to PamFax Fax-in Numbers; More Horsepower to Deliver Faxes.
Since its version 1.0 launch in late 2007, PamFax has provided an easy-to-use web-based fax service, that allows you to send faxes worldwide without any hardware requirements. Initially a fax sending service, PamFax 2.0 introduced features such as a Windows print driver, support for Mac and Linux and inbound faxing to a local number in [...]
Skype for SIP: First Anniversary and The Partner Ecosystem Expands
Since the initial announcement of Skype for SIP a year ago today, with the goal of integrating some elements of Skype’s infrastructure into legacy PBX systems that support SIP, Skype has been expanding its partner base as well as incorporating its deployment into the Skype for Business program. To repeat: the purpose and goals of [...]
Skype for Business: An Interview with Skype’s Matt Jordan
At CES 2010 last month I had the opportunity to record interviews with Skype CEO Josh Silverman as well as Russ Shaw, Vice President and General Manager of Skype Mobile and EMEA, and Matt Jordan, Enterprise Business Development Manager. In this first interview Matt Jordan talks about the evolving Skype for Business Program. After giving [...]
Christopher Dean, Skype CSO at VON 2009: Skype Becoming Disruptive About Business
Building on Skype’s recent announcements of its evolving Skype for Business activities, Chief Strategy Office Christopher Dean gave a keynote address yesterday at a joint VON/Channel Partners Conference session. Three posts have followed up on the session: Khali Henderson, in Skype Not Just Telecom’s “Bad Boy”, CSO Says, reports Christopher’s overview of their approach to [...]
Another Skype Partner Acquired: VAPPS Goes to Citrix
We have often reported on HiDef Conferencing as a leader in high quality voice conferencing. It’s a service built around servers that specialize in connecting up to 500 conferencing participants from either the PSTN or Skype, and managing the call participants’ level of participation. Should a participant be connected by Skype, they will hear all [...]
Will “Free” Remain a Key Feature of VoIP Services?
A little sanity moving into the blogosphere? Local blogging colleague Mark Evans1, in a post earlier today, “The Wonderful World of Web 2.0 Whining”, comments on the demands for seven nines reliability and unlimited support from “free” services: It’s bad enough no one wants to pay for anything, but the expectations placed on free services [...]
OnState Launches “Total Solution” Offering for Customer Contact Center for Skype
OnState Communications have been evolving their Skype-based on-demand call center offering over the past year. Launched a year ago to provide basic voice contact, they added an “open” chat capability last summer. As a result call center agents could communicate with prospective or current customers via Skype, PSTN and/or chat sessions (and could escalate chat [...]
Skype for SalesForce Launched
Salesforce.com has been an ongoing web application success story over the past few years. Securely accessing an individual enterprise’s customer database on-demand from the web and promoted largely through viral customer adoption, I have encountered many enterprises who have come to rely on Salesforce.com as their primary Customer Relationship Management (CRM) tool. It is a [...]
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Skype Reference Guide
- A Skype Video Calling First: VodBurner Records Skype HD video call February 7, 2012
- Skype 5.8 for Windows Released February 6, 2012
- Skype senses Halitosis? Hold your breath! February 4, 2012
- Logitech C920 Webcam: for a Superior Skype Video Calling Experience February 1, 2012
- RIM and BlackBerry: Benchmarks for Progress January 27, 2012
- FREETALK® Everyman USB Headset for Skype: Not “Just Another Headset”! August 14, 2009
- Coming “Real Soon Now”: Skype for iPhone over 3G February 3, 2010
- Skype’s SILK Codec: Working Towards Adoption as a Standard March 11, 2010
- SILK: Skype’s New Audio Codec Sets New Performance Standards for Voice Conversations February 3, 2009
- Skype Everywhere: Nokia and Skype Announce Ongoing Partnership February 17, 2009
- “Skype Has Stopped Working”: Another Service Interruption | Voice on the Web: [...] Skype Login Disruption Update: User Friendly...
- Skype With Your Doctor: Risk vs. Reward —C3Social Social Media Consulting Milwaukee & Chicago C3Social: [...] Even with a signed disclaimer for treatment,...
- Whither Skype Extras Today? Withered? | Voice on the Web: [...] the Extras publishers were acquired; for ins...
- Whither Skype Extras Today? Withered? | Voice on the Web: [...] and worldwide winners. PamFax, still in its ...
- » Skype for TV – Not on Windows » Voice on the Web: [...] Microsoft Acquires Skype – A Most Inte...
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