A major trend in the late 1990′s was the emergence of enterprise grade Customer Relationship Management offerings that not only required IT support but also significant investments in server hardware and business process engineering. However, 1999 saw the launch of a different scenario for CRM, namely a hosted service, Salesforce.com, where even the smallest business [...]

The “No Hardware” Movement Continues: SightSpeed Offers Video Communications Services for Business

Skype Video for “Live On Location” Television
Take a MacBook with embedded webcam, add Skype video and mix into a WiFi Connection Amber MacArthur is a local Toronto-based technology reporter who not only does daily television broadcast reports for CityTV but also has her own CommandN.tv online video podcasts. Last Wednesday at mesh 2007 I found her in one of the conference [...]
Missed in the Skype for Windows Updates Release Notes
Over the past couple of weeks I have discovered a couple of “changes” that did not show up in the Release Notes for all the recent Skype 3.0 and Skype 3.1 for Windows upgrades. Conference Calls: a year ago Skype announced that, if you had the then new Intel Core Duo processor, the Skype client [...]
Friday Update I – Video Communications
I just reinstalled SightSpeed on my “rebuilt” laptop and am always impressed with the video quality. It is reminiscent of the days about 25 years ago when the first color monitors became available for the mini-computer-based instrumentation I was selling at the time. My budget-limited customers (mostly university based researchers) thought they could get away [...]
SkypeLand News Update: Video Action, Niklas Spends, WiFi Phones
Video Action Keeps Expanding: In addition to service launches on the video communications front, (Skype, SightSpeed), it was a week when we learned where Skype’s founders, Niklas Zennstrom and Jaanus Friis, may be spending some of their eBay-generated wealth. (Keep in mind that Niklas and Jaanus had VC partners with whom they shared probably a [...]
SightSpeed – Focusing on Personal Video Services
Since its introduction at the final Fall Comdex in 2003, I have been following the SightSpeed video communications service as it has evolved into one of the more highly respected personal video calling services. Today they are releasing a new version 5.0; last week I spent an hour talking with Peter Csathey, CEO of SightSpeed, [...]
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