In a recent post, Why voice is the next big Internet wave, telephony futurist Martin Geddes discusses “a wave of innovation that fundamentally alters the definition” of voice as “a mature technology that simply connects people in real-time across a distance”. In one of his points he talks about “Beyond the Call”: Sadly, we are […]
Tag Archives | collaboration
Skype Group Video: It’s About the “Natural” Audio!
After a beta period of several months last fall, Skype launched Group Video Calling on Skype for Windows at CES 2011 as one element of its Skype Premium service. Group Video Calling on the Mac became available with the release of Skype for Mac 5.0. Over the past few weeks I have had the opportunity […]
Microsoft Acquires Skype – A Most Interesting Marriage
With today’s announcement of Microsoft’s intention to acquire Skype, subject to regulatory approvals, Skype has received the endorsement required to be considered a long term, viable and stable service addressing both consumer and enterprise markets. From the press conference and press release: Skype will continue as a brand and an independent business unit within Microsoft. […]
Skype’s “Easy Conference Call” – A Hidden Gem
Skype has always had a multi-party conference call feature (for up to 25 participants) but it was always a little difficult to set it up. Select “Conversation”, select “Add people …”, scroll through the Contact list and select the participants you want in the call. Tedious and time consuming, to say the least, especially if […]
InnerPass Provides a Platform for Healthcare Training
Transcribing medical image (X-ray, CT scans, ultrasound) dictations by radiologists and other specialists is a critical pivot point in diagnosing patience conditions and outcomes. Just as important, for both medical and billing purposes, is the coding of the processes involved in taking an image as well as getting the resulting information into patient records. Suffice […]
Tungle.Me 2.0 – Meeting Acceleration Through Participant Aggregation
Over the past two years I have been occasionally reporting on Tungle, the meeting accelerator that facilitates scheduling meetings and conference calls. Tungle’s goals as a service are: bring down barriers, such as different calendar programs, between companies and work teams share availability (Busy/Free status only) respect privacy and user control In summary Tungle wants […]
Skype’s Jonathan Rosenberg: The Rise of Real Time Social Sharing
At his eComm America 2010 keynote presentation Monday morning, Skype’s recently appointed Chief Technology Strategist Jonathan Rosenberg provided his perspective on where Skype can introduce real time communications into “social sharing” activities. Positioning the current state of social networking as personal broadcasting where a Twitter or Facebook message “broadcasts” your information out to a selected […]
OnState Builds Out Its Call Center Platform Adding Value Through IP-based Services
In two separate press releases over the past two days, OnState Communications has broadened the scope of its call center offering and made it more readily accessible to businesses without internal IT and communications support. In the first press release Monday, OnState announced the addition of the Yuuguu screen sharing service that provides call center […]
Three Developers and the Skype Platform Today!
There was lots of lament and thrashing when Skype announced the forthcoming end to the Skype Extras program for distributing Skype software partners offerings. By the end of August, 2010 the Skype Extras item in the Skype for Windows client will go away. But does that mean the end for developing products and services that […]
HiDef Conferencing Relaunches as a Service of Citrix Online’s Audio Services Group
Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting and […]
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